All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 3 Business days once your payment is completed. (Holidays may be extended) For color:
Pictures are only samples for reference. Due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond to those in the items themselves. For feeback:
Your satisfaction and positive eedbackis very impotan to us.Please leave postive feedback and 5stars ifyou are saisfed with ourtems and services.
If you have any problems with our items or sevices,please fell free to contact us before you leave negative feedback.We wil do ur best to ove any problemsand provide you with thebestcustomer services. Company Profile
We are cross-border e-commerce company, integrating multiple overseas online and offline sales channels.
* In general, all the orders will be processed within 3-5 business days after the payment is confirmed by DHgate.
* The item will be shipped via ePacket, SFexpress, YANWEN, China Post Air Mail, EMS, DHL, FedEx, USPS as you choose when placing the order. The delivery depends on the carrier after packages shipped out, plus it is international tr
ansport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. * You can track your package on 17track. If you can`t find any tracking info on it please contact us.
1. Please feel free to contact us if you need any help by online chatting(instant messages) or Email, we will reply as soon as we read it.
2. All the pictures we presented may exist normal tiny color difference due to different monitor and brightness.
3. If you have any problems before or after submitting the order or receiving the package, please contact us first instead of opening the dispute, we will try our best to solve for you.
* Your early confirmation will be highly appreciated after receiving the item(s)
* Your feedback is vital for us, we sincerely hope you can leave a positive all 5 stars feedback if you are satisfied with our products and service.
* Please contact us first before leaving any negative feedback, we will solve the problems for you.
Q:When will my order arrive?
A:The delivery depends on the destination and the carrier you chosen, plus it is international transport which takes time, please understand and wait patiently.
Q:What can I do if I want to modify the address?
A:The address can`t be modified after the package shipped out, so please check your address is correct and complete before submitting the order.
Q:What can I do if I receive wrong/broken product(s) or empty package(s)?
A:We will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you.
Q:What can I do if I order wrong item?
A:Please contact us as soon as possible, tell us what item you exactly need, we can change for you before the order is shipped.
Q:I can`t track my package, what`s going on?
A:In general, the tracking information will be updated 2-5 days later after shipped. If you still can`t track it, please contact us ,we will check for you ASAP.
Q:When will you ship my order?
A:If your order is paid and confirmed by DHgate, we will ship in 3-5 business days.
Welcome to Hair Mould , Hair Mould is one of the leading suppliers of clothing products. We keep abreast of the latest trends in fashion, offering fashionable & comfy women and men clothing of good quality at the most reasonable price for our customers around the world.
Hair Mould offers a quick-and-easy online shopping process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our Strict Quanlity Control System and PayPal & Credit-card payment processes guarantee a safe and secure shopping environment.
Establishing Time: February 17th, 2018
WHY SHOP WITH US?
A wide range of products, fashionable and functional;
Professional customer service, via E-mail；
No minimum order quantity;
PayPal and credit card verified company;
Codes and discounts directly delivered to your E-mail.
Or directly enter the discount code when shopping to get a direct discount
CLICK & FIND US:
30 Days Guarantee
Thank you for shopping on Hair Mould .
All online purchases (except lingerie, swimwear, jewelry & accessories and final sale) through Hair Mould can be returned within 30 days from the delivered date.
The customer is responsible for paying the return shipping fees.
All return items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and no refund will be issued.
We do not accept returned items that were sent back directly without notifying us first. Any addresses on the parcel is not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded. We do not offer Freight To Collect (FTC) service for the packages returned. Return shipping costs for the returned packages are non-refundable.
Step 1: Please email our customer service representatives at email@example.com to request the return.
Step 2: After receiving your email with return request, our customer service representatives will send the return instructions back to you via email. Please follow the instructions to process the return.
Step 3: You will receive a refund within one week after we receive your package. We will email you once your refund is processed. FYI: There may be a delay ( about 1-2 weeks, depending on your credit card company) in processing your refund if your original payment method is credit card.
We accept order cancellation before the product is shipped or produced. If the order is confirmed cancelled ,you will get full refund. We process the refund action within 7 days.
We do not accept order cancellation request once the product is shipped out.
The number of day taken for refunds to be processed after refund has been accepted: 7 days.
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email : firstname.lastname@example.org
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment centerfor dispatch within 24 hours after the order is placed. The fulfillment center and the postal service company process the orders, which takes an additional 3–5 days.
- Shipping time: This refers to the time it takes for items to be shipped from ourfulfillment centerto the destination. International delivery usually takes about 4-10 business days to arrive at their destination but can take longer from time to time.
Delivery Time (Natural Days)
United States,Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, Luxembourg, Poland
Australia, Portugal, Hungary, Italy, New Zealand, Finland, Canada, Thailand, Malaysia, Ireland, Estonia, Cyprus, Slovakia
Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia
Russia, Austria, Slovenia, Romania, India, Turkey
Saudi Arabia, Pakistan
DHL Express (In normal situation)
Please contact our customer service
Within 4 Days
1. Other countries not in the list, please see the actual payment page or contact our customer service.
2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.